Guest Services
While you or a loved one receive care at ºÙºÙÊÓƵ, our Guest Services team is available to make your visit as comfortable and convenient as possible. Whether you need assistance navigating the surrounding neighborhoods or our facilities, or need to find an ºÙºÙÊÓƵ doctor’s office, we can help.
The Guest Services team can assist you with the following:
- information about services available at ºÙºÙÊÓƵ
- directions and assistance finding your way throughout ºÙºÙÊÓƵ
- car service reservations and help with other transportation needs, such as valet parking and parking garage options, as well as mass transit information and directions
- hotel and restaurant reservations
- notary public services
- beautician services for inpatients
- sightseeing and special event information including museums, theaters, art, and music in New York City
Guest Services can be reached at the following locations:
- At ºÙºÙÊÓƵ’s Tisch Hospital, Kimmel Pavilion, and Hassenfeld Children’s Hospital—34th Street, please call 212-263-2092 or email hospitality@nyumc.org. At Tisch Hospital, you can also visit us at the information desk located in the lobby.
- At ºÙºÙÊÓƵ Orthopedic Hospital, please call 212-598-6336.
- At ºÙºÙÊÓƵ Hospital—Brooklyn, please visit our information desk located on the second floor main lobby or contact us at 718-630-7000.