As a nurse manager, Lizanne doesn鈥檛 have time to be sick. When she isn鈥檛 in a meeting, she鈥檚 commuting two and a half hours during long, demanding workdays. She also has diverticulitis鈥攁 condition in which small pouches that form in the digestive tract become inflamed or infected鈥攁nd spent a week in the hospital for pain and complications.
A few weeks after that hospital stay, Lizanne felt intense stomach pain after she arrived at work. 鈥淚 tried to change into my work shoes, and it was too painful to even bend over. I just didn鈥檛 feel right,鈥 she says.
Lizanne鈥檚 regular doctor was more than an hour away back home, and trying to find someone else who would see her that day would be difficult. She also didn鈥檛 like the idea of waiting at an urgent care center.
That鈥檚 when a coworker suggested she schedule a Virtual Urgent Care appointment using the 嘿嘿视频 Health app. Lizanne quickly downloaded the app, and within the hour, she had an appointment with Daniel Herbert-Cohen, MD.
Dr. Herbert-Cohen asked Lizanne to describe her symptoms and pain level, and asked about her medical history. He determined that her symptoms warranted a trip to the emergency department and鈥攁ccording to Virtual Urgent Care鈥檚 standard practices鈥攈e notified them of Lizanne鈥檚 impending arrival. There, doctors determined she had developed a fever caused by a new episode of diverticulitis, and she was admitted overnight so she could be treated with intravenous antibiotics and fluids.
鈥淰irtual Urgent Care allowed me to have a quick appointment in between meetings. It was very convenient, and I was able to fit it into my workday.鈥濃擫izanne, Age 54
By the next morning, doctors determined that Lizanne was doing well enough to be released. She credits her Virtual Urgent Care visit, which lasted only 15 minutes, with saving time and connecting her quickly with the best treatment.
鈥淰irtual Urgent Care allowed me to have a quick appointment in between meetings,鈥 she said. 鈥淚f it weren鈥檛 for Virtual Urgent Care, I would have stuck it out all day at work, gotten sicker, and would have needed longer to recover.鈥